Amazon Web Services (AWS) has reportedly suffered from a couple of outages due to misbehaving AI agents. According to the Financial Times, the most recent interruption happened in December last year, when its Koiro AI coding tool decided to erase the environment it was working on, resulting in a 13-hour disruption.
“We’ve already seen at least two production outages,” one senior AWS employee told the publication. “The engineers let the AI resolve an issue without intervention. The outages were small but entirely foreseeable.”
On the other hand, the company reported that the incidents were relatively minor, with the December disruption only affecting a single service in parts of mainland China, and the other one having no effect on customer-facing services. Amazon said to the Financial Times that the involvement of AI tools in these incidents was just a coincidence, and that the same issue would have occurred even with other developer tools or through manual action. “In both instances, this was user error, not AI error,” the company said.
AWS employees report that the company’s AI tools are treated as part and parcel of the person using them; therefore, they receive the same permissions. But because the engineers involved in the two incidents did not require secondary approval, their AI agents just went ahead with their changes that broke the systems. It’s because of this that the company treated the errors as a user access control issue and does not consider it a problem with its AI tool. Nevertheless, the company assured that it has taken steps to avoid this issue in the future and mitigate the risks of an AI agent going rogue and taking down systems with its actions.
Amazon isn’t the only big tech company deploying AI tools in its workflows. Microsoft CEO Satya Nadella said that nearly 30% of its code is written by artificial intelligence, while over 30,000 Nvidia engineers use a specialized version of Cursor AI. Nvidia CEO Jensen Huang himself allegedly asked managers not using AI “Are you insane?”
All this use of AI tools meant that new entry-level coding jobs are drying up, with studies revealing a 13% drop in openings over the past three years. This has raised fears that artificial intelligence will decimate white-collar jobs, with industry leaders, CEOs, and educational institutions warning of the impending catastrophe if society does not prepare for it.
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